Frequently Asked Questions
General
Yes, we do deliver and setup our equipment. We deliver to Fort Riley, Manhattan, Topeka, Salina and surrounding areas. We do charge a delivery fee of $2 per mile from our location to your location. We also have pickup options.
We do charge a 12% damage deposit waiver on rental items only. In the case of balloons we will charge for the prop or stand holding the balloons.
The damage deposit waiver applies to all other rental equipment including and not limited to Softplay, Bumper Cars, Sleepovers, Picnics , tables , chairs and more
We also require a 50% downpayment for the equipment/ setup. Payment can be made in up to 3 installments depending on the time frame between initial payment and event date.
Custom made costs will be paid upon booking.
A damage waiver protects the you “The Client” in the event of ACCIDENTAL damage. It is included in the rental charge. It is not an insurance cover
Read more about the damage waiver here
We accept bookings throughout the year. If you have a specific date in mind its best to book in advance.
Cancellations can be made 21 days prior to the scheduled party date. The downpayment paid is non-refundable but may be applied towards the cost of another party if held within 90 days of the original party date.
Cancelation 2-6 days prior to your party we charge 75% of total fees.
Cancelation 0-48 hours 100% of total cost .
The costs of custom made items are non-refundable.
Sleepovers
We will definitely work with you to mix and match our available colors and themes .
If possible we will work with you to customize your special theme. We ask for at least 6-8 weeks notice for custom made themes .
Customization fees typically depend on the suppliers cost and will be added to the package price.
Customization fees will be paid together with the initial deposit
Each set of the tent , mattress and breakfast table will occupy about (L x W) 7ft x 4ft
Typically 12 hours.
8:00am – 8:00pm for day time hours
Overnight hire for night time hours 6:00pm – the next morning.
We can setup a day time “dayover” party. Please contact us for more details